1. Introduction

Welcome to myHerbZone (“we”, “us”, “our”).
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from myherbzone.com.

2. Information We Collect

We collect the following types of information when you interact with our website:

a. Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely through our payment provider; we do not store credit card details)

b. Automatically Collected Information

When you browse our site, WooCommerce and our analytics tools may automatically collect:

  • IP address and browser type
  • Device and operating system
  • Pages visited, time spent, and referral URLs
    This information helps us improve our website and enhance your shopping experience.

3. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and customer service messages
  • Improve our website and services
  • Prevent fraudulent transactions and ensure account security
  • Send promotional emails (only if you opt-in)

4. Sharing Your Information

We only share your information with trusted third parties necessary for operating our business, including:

  • WooCommerce – for order management and checkout processing
  • Payment gateways (e.g., Stripe, PayPal) – to process payments securely
  • Shipping carriers – to deliver your order
  • Email providers – to send order notifications and updates

We do not sell, rent, or trade your personal information to any third party.

5. Data Retention

We retain your information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and accounting obligations

For example, we keep order information for at least 7 years for tax and accounting purposes.

6. Cookies

Our website uses cookies to enhance your browsing and shopping experience.
Cookies help us:

  • Remember your cart and login preferences
  • Analyze traffic and site performance
  • Personalize product recommendations

You can disable cookies in your browser settings, but some parts of the website may not function properly.

7. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your data
  • Request correction or deletion of your information
  • Withdraw consent for marketing emails
    To exercise your rights, please contact us at [email protected].

8. Data Security

We use SSL encryption and industry-standard security practices to protect your information during transmission and storage.
However, no online system is 100% secure, and we cannot guarantee absolute protection.

9. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be available on this page, with the “Last Updated” date shown below.

Last Updated: [November, 2025]

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
📧 [email protected]